Friday, February 28, 2014

30 Seconds At The Help Desk: Replacing A WiFi Chip

And now, the first episode in our new series 30 Seconds At The Help Desk.

Tech Leaders specialize in different areas at the Help Desk. TL Kevin is a technician; he's trained to open machines and repair components. Here he talks about how he handles a netbook with a persistent wifi problem.

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