Thursday, September 27, 2012

Treat Your Battery Right

Hi guys,

We get a lot of questions about netbook batteries here at the Help Desk.

Your battery has a lifespan, and it will eventually need to be replaced. There's a lot of misinformation out there about batteries; if you go to ten different websites, you may get ten different types of advice.

The main thing is to develop good habits to extend the life of your battery. From our research, there are really four basic things you can do to for a battery like the one in your netbook. TL Sunny has the information:

Just to sum up...

1. Don't let your battery go all the way down to zero on a regular basis. Use it until it gets down to about 25%; then charge it up to 100%.

2. When your battery meter starts to get inaccurate, then go ahead and run it down to zero. Don't do this more than once a month.

3. Avoid heat! Heat will reduce the life of your battery. Don't leave your netbook in a car on a hot summer day.

4. If you're going to store your netbook over the summer, you can extend the life of the battery by running it down to about 40% and storing it in the fridge. For real!


Video by TL Farzin! Hat tip to TL Sunny for recording a complex video in a noisy room!

Monday, September 24, 2012

This Week At The Help Desk

What's going on at the Help Desk?

Funny you should ask.

In addition to fixing problems as they arise, we're focusing on two big themes at the Help Desk this week: Google Docs and printing.

Here TL Purva talks about what we're trying to accomplish.

 Google Docs is the best option for you in creating documents, spreadsheets, drawings, and more. Invest your time in learning how to use Google Docs, and you won't regret it. Your documents will be more secure, and you can work from and print from any computer with an internet connection. So, start your homework at school on your netbook, finish it with your at-home computer, and print it up at one of the workstations in the IRC! It couldn't be easier.

Also, if you're a freshman, odds are that you need to watch the printer video. This video shows you how to map your netbook to the printers in the school. It's a process you have to use for each netbook printer that you intend to print to. Make sure you teach yourself how to map the printer before you need to print.

Wednesday, September 12, 2012

Be Smart With Your Browser

One thing we see a lot of when we go out into classrooms is that people wonder why a particular website is so slow. Well, there can be lots of reasons for that, but a common reason is that people are keeping way too many tabs open in their browsers.

Whether you use Chrome or Firefox, keep it to just the tabs you need. And remember, it's a netbook, not a supercomputer. Don't run three applications at once, either!

Video Production by TL Farzin.

Friday, September 7, 2012

Do You Get Blocked From Google?

Hi guys, this is Tech Leader Sunny. Here at the help desk lately, we've been getting a number of students coming in after being blocked from Google's website.  There is a rather simple solution to this frustrating problem.

 If you're in Firefox what you want to do is go into tools and click clear recent history. You should get a menu that gives you a bunch of check boxes and one scroll box near the top.

Next,  go to the box near the top and set that to everything. It's usually set to one hour, so make sure you don't skip this step. Then look down and  MAKE SURE that the cache box is CHECKED.

For Google Chrome, the process is a little different. You want to click on the wrench, then click on history. There should  be a screen with a list of sites you visited. On top of that, there should be a button that reads Clear all browsing data. Click on that, set the box on the top to the beginning of time, and MAKE SURE that the check box that says Empty the cache is checked off.

Then click on clear browsing data and you should be able to get on Google's website! If you still can't, then stop by the help desk and we'll help you out.

TL Farzin helped me make this demonstration. Enjoy!

Tuesday, September 4, 2012

Use Chrome With Google Docs

We know you love your Firefox, and it's great for many websites, but Tech Leader Sunny is here to tell you, use Google Chrome when you're working in Google Docs.

Works better every time. Trust us on this one. -Talha

Saturday, September 1, 2012

We've Got Another Life-Saving Tip For You

First of all, the main thing you want to do is to start using Google Docs for everything you write at school. Even if you use Libre Office, upload them to Google Docs. The entire netbook program is designed to get you to the cloud, so it’s best to start using it. Learn how to make it work for you.

Google Docs is awesome--- you can save all your documents, presentations, drawings, spreadsheets in one place, and they’ll stay there for as long as you need them, and you can search using Google’s powerful search engine.

However, you still need to organize your stuff! Learn how to establish folders, or collections, and then start putting your files into folders as you go. Believe me, at the end of the year, you’ll be glad you did.
Set Up Collections In Google Docs

Want to be successful in school? Get organized. Start using Google Docs and set up collections. It’s well-worth your time. Tech Leaders Sunny and Farzin show you the way in video below. As always, drop by the Help Desk if you want help.