One thing that we've seen since the start of the netbook program is that Dell 1012's occasionally lose their battery clips.
This is a problem covered under the extended warranty, and it's worth getting repaired. Just know that the Dell 1012's (the Juniors' netbooks) are near the end of their extended warranties. In fact, almost all of them will expire in May of this year.
If you're having problems with your 1012, you definitely want to bring it in now, before the extended warranty expires.
Drop by the Help Desk.